Data Deletion Policy for HesApp101 Mobile Application

App: HesApp101 | Developer: Medinstech | Last Updated: 13-10-2025

Overview

This page describes how users of HesApp101 can request deletion of their data. If you have questions or require further assistance, contact us at [email protected].

Important: This application does not collect or store personal data on external servers. All data generated or stored by the app (preferences, tokens, local settings) is stored locally on the user's device unless explicitly stated otherwise in the app privacy policy.

What data the app stores

Local app preferences: in-app tutorial flags, chosen background IDs, notification preferences.
Game-related state: virtual token balance, last ad watch timestamp.
Photos or screenshots: only if you explicitly save image to your device gallery.
Crash reports: anonymous crash and diagnostic data may be sent to Firebase Crashlytics (see full privacy policy).

The app does not maintain any user accounts or remotely stored information, so there is no server-side data to delete.

How to delete your data

HesApp101 stores user data locally on the user’s device. If you wish to delete this data, you can either delete data by request or simply uninstall the application from your device. When uninstalled, all locally stored data is permanently removed.

Steps to delete data by request:

Go to Ayarlar > Gizlilik > and press Verilerimi Sil

Steps to uninstall the application:

On Android: go to Settings > Apps > HesApp101 > Uninstall (or long-press the app icon and select Uninstall).
On iOS: long-press the app icon and select Remove App, then Delete App.

If you need further assistance

If you believe additional data (for example, crash logs associated with your device or data stored by third-party services) needs to be removed, or if you require confirmation that your local data has been removed, contact us at:

Email: [email protected]

When contacting us, please include the following information to help us locate any relevant data:

Your app display name as shown on the store listing (e.g. HesApp101).
Your device model and OS version.
Date/time of the request and a short explanation of the request.

What we will do after a deletion request

If there is any server-side or third-party data (for example, Crashlytics logs) that can be associated with your device and under our control, we will evaluate and, where applicable, request deletion or take steps to anonymize such data in accordance with applicable law and our agreements with third-party providers. Please note that we may be limited in our ability to delete data held by third parties (for example, Google) and will provide guidance or steps the user can take where relevant.

Retention and exceptions

Unless otherwise stated, local app data is removed upon uninstall. Certain analytics or crash data retained by third-party providers may be kept according to their retention policies; see our privacy policy for details.

Contact Privacy Team